FAQs

Do you have a question? Well, we have answers!

Are you regulated by the government?

Yes, we operate under government regulation. We hold the required licenses and approvals from the Ministry of Human Resources and Emiratization (MOHRE) to deliver domestic worker services.

How many years is a visa valid for?

We offer a two-year employment visa for your domestic worker.

Can Expat Maids sponsor my driver?

Is it possible for my maid to accompany me on a family holiday trip?

Travelling with your maid to other countries is hassle-free with us, as our employment letter is accepted by most embassies. Additionally, we provide free-of-charge no-objection certificates (NOCs) for travel purposes.

Which documents are required to place my maid under Expat Maids?

Compared to individual sponsorship, we only require a minimal set of documents from you. All you need to provide us with is a copy of your passport, visa, and Emirates ID.

Do you assist with Shram applications for Nepali domestic workers?

Absolutely! The contracts issued under our license are accepted at the Nepal Embassy. Your maid can visit the embassy in Abu Dhabi and bring the documents we have prepared to process the attestation of her documents for the Shram sticker. Alternatively, we also offer a PRO service where we can visit the embassy on her behalf for a minimum fee. This service simplifies the process for your maid and ensures efficient handling of the shram sticker documentation.

How will my domestic worker receive her salary?

You will pay your domestic worker's recurring salary through Expat Maids WPS. Upon receipt of your payment, we will process the salary transfer to your domestic worker's designated salary account within 3-5 working days. To ensure secure payment, we provide an ATM card for your domestic worker. This salary transfer complies with the Ministry of Labour's Wage Protection System (WPS), protecting you from any potential labour disputes related to your domestic worker's salary.

Do you provide maids?

Yes, we offer full-time live-in maids, nannies, and cooks. You can choose from our monthly service, where the domestic workers are under our full sponsorship, or opt for our recruitment service to hire and sponsor a domestic worker under your own visa.

How much does a full-time live-in maid cost?

Our full-time live-in maid packages (under company sponsorship) range from AED 2,300 to AED 3,500 per month, depending on the duration of the contract and the maid’s skills.

Do you provide maid replacements? How many times can I change my maid?

Yes, we offer maid replacements if you are not satisfied with your first choice. You can request unlimited free replacements, provided that you fulfill your employer obligations as per the contract.

Can you help me bring my maid from the Philippines?

Yes, we offer direct hire services and can facilitate the process of bringing your Filipino maid from the Philippines to the UAE.

Are the maids provided with training before they start working?

Yes, all maids undergo essential training in housekeeping, communication, and cultural awareness, in compliance with the Ministry of Labour’s requirements.

What does my domestic worker's standard health insurance include?

  • Your domestic worker will have insurance covering 80% of clinic and hospital visit costs and 70% of prescribed medication costs. The remaining expenses can be paid by the domestic worker.
  • Your domestic worker can access over 700 approved clinics, more than 30 approved hospitals, and over 2,000 approved pharmacies across the UAE.
  • Your domestic worker will have 24/7 online and phone support from the health insurance network provider.

What are my domestic worker's legal rights and obligations?

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